Concerns have been raised about the growing presence of Global Capability Centres (GCCs) » in India, which some fear may divert revenue from Indian IT services firms. However, Sudhir Singh » , CEO of Coforge » , expressed in an interview with ET that opposing the insourcing trend driven by clients is unproductive. He highlighted that collaborating with GCCs is more advantageous, as it enables Coforge to access the larger IT budgets of their clients.
Singh explained, “We don’t see GCCs as competitors. Instead, we support their initiatives. The GCC agenda is largely influenced by numerous Indian-origin or India-aware leaders within client organizations, and we don’t believe in going against the desires of enterprise clients.” His perspective underscores a shift from competition to cooperation, recognizing the role of GCCs in the evolving IT landscape » .
He further detailed Coforge's strategy, which is focused on collaboration with two types of GCCs: smaller ones with fewer than 150 employees and larger ones with over 1,000 employees. The company engages under various agreements, including build, own, and transfer (BOT), **** ventures, and virtual GCCs. Singh noted that while initial discussions and contracts may be time-bound, the relationships formed during the establishment of a GCC often evolve and integrate into the broader enterprise IT framework. Read More »
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